Board Games Store / Shipping & Tracked delivery in EU

Delivery and returns

See below for information about the delivery & returns options in your country.

STANDARD DELIVERY
We only ship to countryes within EU at the moment.

Orders are usually shipped on the day we receive them or the next working day.
As per our terms & conditions, we are not responsible for taxes and/or custom costs, which might be the result of our shipments.

Shipping costs depend on where you are located and weight of the parcels we ship to you.

RECEIPT OF GOODS
Please check each parcel you receive for visible or noticeable damages. These have to be documented immediately by the driver of the transport company, to help with claims.

In case of severe damages (e.g.: a package that has been resealed or one with water damage) please refuse the package. If you urgently need the goods in this package, you can accept the package but please document the damages and the contents of the package with the fulfilling carrier.

Before you open damaged parcels, please make some pictures of the damages, to help with claims.

CANCELATION POLICY

Here at Think Ink j.d.o.o., we aim to provide an excelent customer service. In case you want to alter or cancel your order, please don’t hesitate to contact us by email or phone.

Think Ink j.d.o.o. can not be held responsible for any supplementary costs incurred by a customer caused by a delayed/lost/misrouted orders.

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